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Brenda Wayman

O: +61 2 8060 6331
F: +61 2 9475 1390
M: +61 412 041 333
E: brenda@waymanre.com.au

Tenant Information

The following information is to assist you in your tenancy.

Payment can be made by:

Payment of rent and water usage are accepted by personal cheque (post-dated cheques will not be accepted), bank cheque, direct deposit or money order, made payable to "Wayman Real Estate" or by deposit to the our bank account. Please contact the office for the bank details. 

Your tenant code must be noted as a reference. Should your payment be received without the accompanying code and it becomes necessary to place a trace on same, the trace cost of $38.00 will be passed onto you.

If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager. Please provide a stamped, self-addressed envelope, should you wish to have a receipt for your rent forwarded to you.

If rental payments fall more than 14 days in arrears you will be issued with a Notice of Termination and an application will be lodged with the Consumer, Trader and Tenancy Tribunal for orders to evict. This could also result in your name being listed as a defaulter.

All bonds, under law, are lodged with the Department of Fair Trading, Rental Bond Board. These are held as security against any damage or undue wear and tear and will be refunded as promptly as possible, provided the property is left in the same condition as it was when the lease commenced and all outstanding monies are paid up to date.

Occupation Inspection Report

A premises condition report will be completed prior to you taking up occupancy. It is essential that you complete the report by placing a "Y" for yes or a "N" for no in the "Tenant agrees" column. The yellow copy MUST be signed and dated and returned to us within seven (7) days of the commencement of your tenancy. Failure to do so will result in the original copy being seen as true and correct at the end of the tenancy.

Periodic inspection

Periodic inspection will be made during the course of your tenancy. The first occurs at three months, with subsequent inspections occurring every six months. A letter will be issued prior to giving you the required notice.  

Insurance

We strongly urge you to obtain contents insurance to ensure that your personal possessions are covered against loss, damage or theft.

Repairs and maintenance

All repairs are attended to as promptly as possible. However it is often necessary to obtain the owners permissions and/or quote before any work can commence, so delays are sometimes unavoidable.

Any monies spent by the tenant on repairs and maintenance will not be reimbursed unless prior approval was obtained from this office and a receipt is produced.

PLEASE NOTE: All repairs and maintenance must be requested in writing. Send your email with the address of your property in the subject heading to the following email address:

brenda@waymanre.com.au

Log a request on line now.

Alternatively, you may send a request through the post to:

PO BOX 16 CREMORNE NSW 2090

If you fail to keep arrangements regarding tradesman's access and a service charge for calling is received, we will have to pass this account onto you for payment.

Where applicable, the upkeep of the gardens and grounds are your responsibility.
Please do not store unnecessary paper, rubbish, bottles, cane etc on or around the premises. Please do not install any picture hooks without the Landlord prior written approval.

Painting

Under certain circumstances the owner may give permission for internal repainting of the premises. Permission must always be given in writing prior to commencement of any work. It is essential that a colour scheme and brand of paint be submitted to us for the owners consideration (approval is normally given to beige and off white only).

Termination of lease

Your Residential Tenancy Agreement is a legally binding agreement, providing protection for both you and the owner. Once it has expired, you are at liberty to remain in the premises or give written notice to our office, if you wish to vacate. Please refer to your Residential Tenancy Agreement and New Tenant Checklist for the required notice.

If unforeseen circumstances arise and you have to vacate before the expiration of the Residential Tenancy Agreement, please advise us in writing immediately and we will endeavour to assist you in find another suitable tenant. There are a number of costs that you will incur until such time that a tenant is found. The costs are as follows:

  1. Rent until the day that another tenant occupies the property 
  2. A re-letting fee 
  3. The Landlords new lease fee
  4. Any advertising expenses

In some cases the present tenant may introduce a tenant to take over their lease and as the owner's approval must be obtained, check out and check in is still carried out and the above fees still apply.

Telephone

Please advise this office promptly of any changes to your work or home telephone numbers. Please refer to Clause 48 of the Residential Tenancy Agreement for further information.


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